This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox not responding on startup even after reinstalling on OSX 10.9.5

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja brendaisbored

more options

When I open Firefox I get a blank window that doesn't fully load. I can't interact with Firefox at all. I deleted Firefox from my application folder and downloaded a new version but it's still hanging at start up.

I did update both Adobe Flash and Security Update 2015-001 for OSX before this issue started happening and that may play a factor.

When I open Firefox I get a blank window that doesn't fully load. I can't interact with Firefox at all. I deleted Firefox from my application folder and downloaded a new version but it's still hanging at start up. I did update both Adobe Flash and Security Update 2015-001 for OSX before this issue started happening and that may play a factor.

Kaikki vastaukset (2)

more options

You can check if you can start Firefox in Safe Mode by holding down the Options key.

more options

Unfortunately that didn't work. It did get more of the browser to load (in fact, it pulled up my homepage). However, I still can't interact with the application at all and get the spinning color wheel when I try to click anywhere in the window.