This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Consumer Input hijacked

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja the-edmeister

more options

I accidentally installed a program that hijacks Firefox home page and adds keep popping up all over the placed. The only way I can get rid of it is to exit firefox. I tried to uninstall it but the uninstall program freezes up so I have to reboot. Has anyone else had a similar experience? Can anyone help me? Thank You.

I accidentally installed a program that hijacks Firefox home page and adds keep popping up all over the placed. The only way I can get rid of it is to exit firefox. I tried to uninstall it but the uninstall program freezes up so I have to reboot. Has anyone else had a similar experience? Can anyone help me? Thank You.

Kaikki vastaukset (2)

more options

Hello, try installing a free anti-malware to try to get rid of this PUP, or Adware.

http://www.malwarebytes.org/antimalware/

more options

What is the URL of the hijacked page? Anything else you can provide to help us identify what you picked up? Any new add-ons installed?