This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Quickscan Bitdefender Crash on Mozilla Firefox on Windows 10

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja curtisa

more options

Hi

I am currently beta testing with Microsoft Windows 10 Technical Preview for Enterprise edition with current beta build version 9926.

I am experiencing some problems with the Quickscan Bitdefender. After installing the Quickscan Bitdefender plugins, it does not seems to work. Somehow Quickscan Bitdefender cannot seems to scan at all. It also indicates that "The Bitdefender Quickscan plugin has crashed.". I have submit the crash report to Mozilla by clicking on the "Submit crash report" button.

Please see the screen shot or screen capture attachment. Thank you.

I have email and informed the matter to Bitdefender Tech Support so far I did not received any reply from them for months.

I've been having this error since the last release of Windows 10 beta build release.

I have an updated to Mozilla Firefox 36 and Adobe Flash Plugins version 16.0.0.305.

Hi I am currently beta testing with Microsoft Windows 10 Technical Preview for Enterprise edition with current beta build version 9926. I am experiencing some problems with the Quickscan Bitdefender. After installing the Quickscan Bitdefender plugins, it does not seems to work. Somehow Quickscan Bitdefender cannot seems to scan at all. It also indicates that "The Bitdefender Quickscan plugin has crashed.". I have submit the crash report to Mozilla by clicking on the "Submit crash report" button. Please see the screen shot or screen capture attachment. Thank you. I have email and informed the matter to Bitdefender Tech Support so far I did not received any reply from them for months. I've been having this error since the last release of Windows 10 beta build release. I have an updated to Mozilla Firefox 36 and Adobe Flash Plugins version 16.0.0.305.
Liitetyt ruutukaappaukset

Muokattu , muokkaaja mrusli

Kaikki vastaukset (1)

more options

Hi mrusli,

Firefox 36 does not officially support Windows 10 at this point.

I'm assuming the Bitdefender plugin you are having trouble with most likely doesn't either. Regardless, it is not a Firefox issue.

You might have more luck if you ask about this issue here.

Sorry about the lack of help, Curtis