This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox address bar does not function

  • 3 vastausta
  • 9 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja tallboyrip

tallboyrip
tallboyrip
more options

I have recently updated my Kaspersky software from Kaspersky Internet Security to Kaspersky Total Security 2015 at around the time Firefox automatically upgraded from version 35 to 36. I'm not sure if the Kaspersky upgrade has anything to do with the problem, but now the address bar in Firefox does not function. I have 'downgraded' Firefox back to version 35, but still it does not work.

You can add a URL in a search engine window (Firefox or Google) within the Firefox window and that works, as does clicking on any hyperlinks that show up. But the Address bar is totally dead! Also the address bar in my Google browser works OK

I hope someone familiar with Firefox workings knows how to fix this frustrating problem as I prefer Firefox to Google.

Thanks for the help.

Tallboyrip

I have recently updated my Kaspersky software from Kaspersky Internet Security to Kaspersky Total Security 2015 at around the time Firefox automatically upgraded from version 35 to 36. I'm not sure if the Kaspersky upgrade has anything to do with the problem, but now the address bar in Firefox does not function. I have 'downgraded' Firefox back to version 35, but still it does not work. You can add a URL in a search engine window (Firefox or Google) within the Firefox window and that works, as does clicking on any hyperlinks that show up. But the Address bar is totally dead! Also the address bar in my Google browser works OK I hope someone familiar with Firefox workings knows how to fix this frustrating problem as I prefer Firefox to Google. Thanks for the help. Tallboyrip

Valittu ratkaisu

Hello

Follow this:

https://support.mozilla.org/en-US/kb/navigation-buttons-missing

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

Saurav
Saurav
more options

Valittu ratkaisu

Hello

Follow this:

https://support.mozilla.org/en-US/kb/navigation-buttons-missing

tallboyrip
tallboyrip Kysymyksen kysyjä
more options

tallboyrip said

I have recently updated my Kaspersky software from Kaspersky Internet Security to Kaspersky Total Security 2015 at around the time Firefox automatically upgraded from version 35 to 36. I'm not sure if the Kaspersky upgrade has anything to do with the problem, but now the address bar in Firefox does not function. I have 'downgraded' Firefox back to version 35, but still it does not work. You can add a URL in a search engine window (Firefox or Google) within the Firefox window and that works, as does clicking on any hyperlinks that show up. But the Address bar is totally dead! Also the address bar in my Google browser works OK I hope someone familiar with Firefox workings knows how to fix this frustrating problem as I prefer Firefox to Google. Thanks for the help. Tallboyrip

Thanks for the quick reply. I did as you suggested (via Customise) and now it is functioning again thank you. Interestingly, I had previously refreshed it, (to set Firefox back to its defaults) but that didn't solve the problem.

Thanks for your help. Regards, Tallboyrip

tallboyrip
tallboyrip Kysymyksen kysyjä
more options

tallboyrip said

I have recently updated my Kaspersky software from Kaspersky Internet Security to Kaspersky Total Security 2015 at around the time Firefox automatically upgraded from version 35 to 36. I'm not sure if the Kaspersky upgrade has anything to do with the problem, but now the address bar in Firefox does not function. I have 'downgraded' Firefox back to version 35, but still it does not work. You can add a URL in a search engine window (Firefox or Google) within the Firefox window and that works, as does clicking on any hyperlinks that show up. But the Address bar is totally dead! Also the address bar in my Google browser works OK I hope someone familiar with Firefox workings knows how to fix this frustrating problem as I prefer Firefox to Google. Thanks for the help. Tallboyrip

Unfortunately it has failed again when I started it up today. It is obviously not holding the default settings. At present, I have had to resort to using my Google broswer in place of Firefox. Un-installing it and re-installing does not fix the problem. Short of giving up entirely on Firefox, is there anything else I can try? Thanks for any suggestions. Tallboyrip