This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

duplicate folders

  • 3 vastausta
  • 2 henkilöllä on sama ongelma
  • 17 näyttöä
  • Viimeisin kirjoittaja Queenmab100

Queenmab100
Queenmab100
more options

I'm using the latest version of Thunderbird (can find the version but just downloaded it this morning) and an IMAP server. I have two 'INBOX' folders (well, technically one Inbox' folder and one 'INBOX' folder) and two 'Deleted Items' folders. There is nothing in the "INBOX' folder or the second "Deleted Items' folder. However, I can't seem to delete either one. Screen shot of folders attached.

I deleted both folders on my ISP's webmail website but they still show up in Thunderbird. Can't quite figure it out.....

Thanks for any tips or help!

I'm using the latest version of Thunderbird (can find the version but just downloaded it this morning) and an IMAP server. I have two 'INBOX' folders (well, technically one Inbox' folder and one 'INBOX' folder) and two 'Deleted Items' folders. There is nothing in the "INBOX' folder or the second "Deleted Items' folder. However, I can't seem to delete either one. Screen shot of folders attached. I deleted both folders on my ISP's webmail website but they still show up in Thunderbird. Can't quite figure it out..... Thanks for any tips or help!
Liitetyt ruutukaappaukset

Valittu ratkaisu

Tried that but the folders are still there.  :-(

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

right click the account, select subscribe and uncheck the folder you do not want to see.

Right click again and select settings. On the server settings select advanced and make sure there is tick in show only subscribed folders.

Queenmab100
Queenmab100 Kysymyksen kysyjä
more options

Valittu ratkaisu

Tried that but the folders are still there.  :-(

Queenmab100
Queenmab100 Kysymyksen kysyjä
more options

Oops, no I did it wrong. That solved it.