This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Videos freezing several times

  • 3 vastausta
  • 4 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja nikiforoskalfakis

more options

Hi. I use firefox(36.0.1) and i have problems with online videos(from facebook, from sites, from youtube etc) which use flashplayer. The videos freezes several times for 1-3 seconds and the sound keeps playing. But when i'm watching videos which use html player i don't have any problem. Why it happens that problem with flashplayer?(my OS is win 8.1) Thank you Nikiforos

Hi. I use firefox(36.0.1) and i have problems with online videos(from facebook, from sites, from youtube etc) which use flashplayer. The videos freezes several times for 1-3 seconds and the sound keeps playing. But when i'm watching videos which use html player i don't have any problem. Why it happens that problem with flashplayer?(my OS is win 8.1) Thank you Nikiforos

Kaikki vastaukset (3)

more options

Hasn't online video always worked that way?

I don't usually watch online video, due to sensory issues, but when I do watch it I make sure to reduce the "image quality" to increase the not-freezing quality.

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

MarjaE thank you for your reply. It is normal to happen that you say during the loading.. Even If i let the video loading completely i still have those freezing