This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

mp4 problem in Firefox v37.0.2 Windows 8.1

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 9 näyttöä
  • Viimeisin kirjoittaja Boray Eris

Boray Eris
Boray Eris
more options

I'm using Firefox with 4 profiles. One of them doesn't work mp4. What could be the problem? When I open mp4 http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 it says "Video can't be played because the file is corrupted.".

I'm using Firefox with 4 profiles. One of them doesn't work mp4. What could be the problem? When I open mp4 http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 it says "Video can't be played because the file is corrupted.".

Valittu ratkaisu

After I compare prefs.js files of both profiles I saw that "media.windows-media-foundation.enabled" was false. I opened about:config and reset "media.windows-media-foundation.enabled". After restarting Firefox http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 has been working perfectly.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

Boray Eris
Boray Eris Kysymyksen kysyjä
more options

Valittu ratkaisu

After I compare prefs.js files of both profiles I saw that "media.windows-media-foundation.enabled" was false. I opened about:config and reset "media.windows-media-foundation.enabled". After restarting Firefox http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 has been working perfectly.