This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox crashes

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

it's stll crashes on startup, I even reinstalled Firefox but it's still crashes constantly

it's stll crashes on startup, I even reinstalled Firefox but it's still crashes constantly

Kaikki vastaukset (1)

more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: