This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

How to prevent Flash from crashing instantly (occurs even if I'm in Safe Mode and have disabled other plugins)?

  • 3 vastausta
  • 8 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja Wermhole

Wermhole
Wermhole
more options

I've tried installing Firefox again, installing Flash again (firefox confirms that it's up to date), opening in the safe mode, disabled all other plugins.

I'm running out of ideas. Flash just crashes (sometimes firefox doesn't even seem to recognize the crash and there's almost never a report to send) when I've spent around 5 seconds in a flash object. Literally one click will make it crash.

I've tried installing Firefox again, installing Flash again (firefox confirms that it's up to date), opening in the safe mode, disabled all other plugins. I'm running out of ideas. Flash just crashes (sometimes firefox doesn't even seem to recognize the crash and there's almost never a report to send) when I've spent around 5 seconds in a flash object. Literally one click will make it crash.

Valittu ratkaisu

Is this a new problem? The reason I ask is that Adobe maintains an extended support release of the Flash player, which is 13.something. If you cannot get Flash 18 to work correctly in Firefox, you could uninstall Flash and get that older version.

The Flash support article has a link to the uninstaller.

This page has the extended support version (scroll down about 60% of the way and find the one for plugin-based browsers): https://www.adobe.com/products/flashplayer/distribution3.html

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (3)

finitarry
finitarry
more options

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Valittu ratkaisu

Is this a new problem? The reason I ask is that Adobe maintains an extended support release of the Flash player, which is 13.something. If you cannot get Flash 18 to work correctly in Firefox, you could uninstall Flash and get that older version.

The Flash support article has a link to the uninstaller.

This page has the extended support version (scroll down about 60% of the way and find the one for plugin-based browsers): https://www.adobe.com/products/flashplayer/distribution3.html

Wermhole
Wermhole Kysymyksen kysyjä
more options

Installing the stable version fixed this.

Still leaves something to wonder about what's so drasticly changed in a simple patch that the whole plugin crashes with a single click...