Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefoox is not working welll with Windows 10

  • 3 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja mbrocato

mbrocato
mbrocato
more options

I am having trouble typing an email on gmail account, and on this site, the letters disappear and are partially covered with blank spots. My emails

I cant see what I am typing now! I can't see emails in my inbox clearly.

I am trying to upload a screenshot; but I don't think it is going to work.

Educated guesses seem accurate.


Thank you for your assistance,

Michael

I am having trouble typing an email on gmail account, and on this site, the letters disappear and are partially covered with blank spots. My emails I cant see what I am typing now! I can't see emails in my inbox clearly. I am trying to upload a screenshot; but I don't think it is going to work. Educated guesses seem accurate. Thank you for your assistance, Michael

Valittu ratkaisu

Firefox 40 which is now a Beta channel version is slated for Release on 08-11-2015 - next Tuesday, will be more compatible with the last minute changes in Windows 10 than is the current Firefox 39.0 release which has been around for 5 weeks now.

https://www.mozilla.org/en-US/firefox/40.0beta/releasenotes/ https://www.mozilla.org/en-US/firefox/channel/

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (3)

the-edmeister
the-edmeister
  • Moderator
more options

Valittu ratkaisu

Firefox 40 which is now a Beta channel version is slated for Release on 08-11-2015 - next Tuesday, will be more compatible with the last minute changes in Windows 10 than is the current Firefox 39.0 release which has been around for 5 weeks now.

https://www.mozilla.org/en-US/firefox/40.0beta/releasenotes/ https://www.mozilla.org/en-US/firefox/channel/

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

What you're describing could indicate an incompatibility between Firefox and your graphics card/chipset driver software. That software probably was updated with Windows 10, and as noted in the earlier reply, Firefox 39 doesn't have all the compatibility fixes.

If you are not inclined to try the beta test version of Firefox, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions, hardware acceleration, and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement with the display glitches?

mbrocato
mbrocato Kysymyksen kysyjä
more options

I downloaded the 40 beta and it seems to be working.

I appreciate your help,

Michael B.