Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox updated Monday to 41.0.1. Tuesday AM my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work

  • 1 vastaus
  • 4 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja guigs

kbmcar263
kbmcar263
more options

Firefox updated Monday to 41.0.1. Tuesday morning, all my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work. It says could not restore from backup even though the backup is there saying there are 240 bookmarks in there.

Firefox updated Monday to 41.0.1. Tuesday morning, all my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work. It says could not restore from backup even though the backup is there saying there are 240 bookmarks in there.

Kaikki vastaukset (1)

guigs
guigs
more options

I understand that each time you start Firefox that the bookmarks are not there and the second time there was not a bookmark restore. I do not know exactly what might be causing this. However it may be something that also affects the sessions or saving to the places.sqlite file in the profile.

To determine the root cause, I might suggest to first make a back up of the bookmarks that are recoverable from the bookmark back ups. Restore bookmarks from backup or move them to another computer Then disable each of the extensions one by one. (Safe Mode disables add ons not extensions)