This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Why arn't youtube videos showing video, just audio

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

Just as the question says. Using the windows 8.1 version of firefox, when i load youtube videos it just shows the video box was just black, while audio plays as if normal. I tried switching from the HTML5 player to the flash player via Youtube Flash Video Player and it didn't work, the video turned green instead, but audio was just fine. i tried to download windows media feature pack, but it wouldn't work at all. if anyone can possibly help me solve this issue i'd appreciate it

Just as the question says. Using the windows 8.1 version of firefox, when i load youtube videos it just shows the video box was just black, while audio plays as if normal. I tried switching from the HTML5 player to the flash player via Youtube Flash Video Player and it didn't work, the video turned green instead, but audio was just fine. i tried to download windows media feature pack, but it wouldn't work at all. if anyone can possibly help me solve this issue i'd appreciate it

Kaikki vastaukset (1)

more options