This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox ssl websites don't work on new profile

  • 2 vastausta
  • 6 henkilöllä on sama ongelma
  • 21 näyttöä
  • Viimeisin kirjoittaja carnaggee

carnaggee
carnaggee
more options

I have firfox v.42 (previously 41.0.2) and Win10 with Eset. When I installed FF everything is ok on default profile. I create a new profile and on this new profile ssl websites don't work - even mozilla website. I tried to create few new profile - on everyone of them the ssl certification deosn't work. When FF manage to show this page it won't show any picture or scripts on it. I don't use family settings.

How can I fix it, cause I need to have diffrent profiles on one computer?

I have firfox v.42 (previously 41.0.2) and Win10 with Eset. When I installed FF everything is ok on default profile. I create a new profile and on this new profile ssl websites don't work - even mozilla website. I tried to create few new profile - on everyone of them the ssl certification deosn't work. When FF manage to show this page it won't show any picture or scripts on it. I don't use family settings. How can I fix it, cause I need to have diffrent profiles on one computer?

Valittu ratkaisu

hi carnaggee, please disable ssl scanning in your security product: http://support.eset.com/kb3126/

Lue tämä vastaus kontekstissaan 👍 2

Kaikki vastaukset (2)

philipp
philipp
  • Moderator
more options

Valittu ratkaisu

hi carnaggee, please disable ssl scanning in your security product: http://support.eset.com/kb3126/

carnaggee
carnaggee Kysymyksen kysyjä
more options

Thanks it works! If anyone has this problem it's not enough to disable protection for sometime in Eset cause it won't help - even when the protection is disabled the ssl won't work. You need to do this what philipp has written but after disable ssl scanning in eset you need to restart firefox, then turn it off and you can enable ssl scanning in Eset and now everythnig works perfect in FF :)