This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I can't remember my sign in details

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja coolynx

more options

I can't remember my sign in details to log into Firefox

I can't remember my sign in details to log into Firefox

Valittu ratkaisu

It's a tricky situation. In first version of Firefox sync the password was saved locally (probably in chrome://FirefoxAccounts address). In the next version it was encrypted and I do not know how to get the password from there.

But I was lucky to recover my password from https://accounts.firefox.com page, because I saved it intentionally there. In password manager you can save from this https://accounts.firefox.com/signin page. If it does not save the password then before loging in use bookmarklet for allowing save passwords in forms https://www.squarefree.com/bookmarklets/forms.html

Otherwise You can restore password from here https://accounts.firefox.com/reset_password but will loose data that is saved there.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

more options

Valittu ratkaisu

It's a tricky situation. In first version of Firefox sync the password was saved locally (probably in chrome://FirefoxAccounts address). In the next version it was encrypted and I do not know how to get the password from there.

But I was lucky to recover my password from https://accounts.firefox.com page, because I saved it intentionally there. In password manager you can save from this https://accounts.firefox.com/signin page. If it does not save the password then before loging in use bookmarklet for allowing save passwords in forms https://www.squarefree.com/bookmarklets/forms.html

Otherwise You can restore password from here https://accounts.firefox.com/reset_password but will loose data that is saved there.