This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Password to get e-mail not working

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja christ1

Islanderuk
Islanderuk
more options

Thunderbird has my correct BT password but I cannot down load my e-mails.

I get the message

Sending of password for user islanderuk@btopenworld.com did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com

I have logged on to https://login.yahoo.com and can get to my e-mail account using the same password as that registered with the Thunderbird

I have no trouble getting on to the BT Mail server using the same password on my wifes' computer by she is using Windows live mail

Any idea what the problem might be

Thunderbird has my correct BT password but I cannot down load my e-mails. I get the message Sending of password for user islanderuk@btopenworld.com did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com I have logged on to https://login.yahoo.com and can get to my e-mail account using the same password as that registered with the Thunderbird I have no trouble getting on to the BT Mail server using the same password on my wifes' computer by she is using Windows live mail Any idea what the problem might be

Valittu ratkaisu

Try to delete the password Thunderbird has remembered for your BT account. You'll then be prompted to enter the password when needed. http://kb.mozillazine.org/Setting_and_changing_email_passwords

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

christ1
christ1
  • Top 25 Contributor
more options

Valittu ratkaisu

Try to delete the password Thunderbird has remembered for your BT account. You'll then be prompted to enter the password when needed. http://kb.mozillazine.org/Setting_and_changing_email_passwords