This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

How to stop Firefox from asking me to update passwords that haven't changed?

  • 3 vastausta
  • 3 henkilöllä on sama ongelma
  • 54 näyttöä
  • Viimeisin kirjoittaja modhatter

more options

I use the saved passwords feature. When I change my passwords, Firefox asks if I want to update the saved password. This is useful and I wish to keep this feature.

However, within the past few days I'd say, Firefox started asking if I wanted to update passwords that have NOT changed. The username and password are the same as they were a week ago, and have been the same all week, yet every time I use them, Firefox asks if I want to update the password. It is really irritating, and raises security questions.

I use the saved passwords feature. When I change my passwords, Firefox asks if I want to update the saved password. This is useful and I wish to keep this feature. However, within the past few days I'd say, Firefox started asking if I wanted to update passwords that have NOT changed. The username and password are the same as they were a week ago, and have been the same all week, yet every time I use them, Firefox asks if I want to update the password. It is really irritating, and raises security questions.

Valittu ratkaisu

Hi modhatter, That does sound undesirable. I understand that the password manager is asking you to update passwords when it has already been stored.

In order to further investigate please try the following:

  1. In the "Show Passwords" of the Preferences menu, are there more than one entry stored for a site that this happens on?
  2. Is this feature in about:preferences#security
[ ] remember logins for sites 

marked?

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Valittu ratkaisu

Hi modhatter, That does sound undesirable. I understand that the password manager is asking you to update passwords when it has already been stored.

In order to further investigate please try the following:

  1. In the "Show Passwords" of the Preferences menu, are there more than one entry stored for a site that this happens on?
  2. Is this feature in about:preferences#security
[ ] remember logins for sites 

marked?

more options

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Select All of the tests. Then press Execute on the bottom.

more options

guigs, that appears to have solved things. I did in fact have an old user name and password on the site I most often encountered this problem on. When I deleted the old user name, the prompt stopped appearing.