Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Latest firefox update has knocked out Mendeley and Clip to OneNote addons

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

Firefox asked to update this morning so I clicked on yes. Now, my 'Save to Mendeley' and 'Clip to OneNote' addons refuse to work. Added and removed them several times, restarted firefox, nothing works. Only difference in system between yesterday (when everything worked perfectly) and today is the update in firefox browser. Clicking on addons does absolutely nothing now, not even an error message. I really like firefox and would like to stick with but may have to migrate back to Chrome because these little addons are lifesavers for me. Please help.

Firefox asked to update this morning so I clicked on yes. Now, my 'Save to Mendeley' and 'Clip to OneNote' addons refuse to work. Added and removed them several times, restarted firefox, nothing works. Only difference in system between yesterday (when everything worked perfectly) and today is the update in firefox browser. Clicking on addons does absolutely nothing now, not even an error message. I really like firefox and would like to stick with but may have to migrate back to Chrome because these little addons are lifesavers for me. Please help.

Kaikki vastaukset (2)

more options

This will disable add-on signature enforcement; Enter about:config into your Firefox address bar Click the I'll be careful button Find xpinstall.signatures.required in the list Right click the preference Select Toggle until the value is false https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

https://wiki.mozilla.org/Firefox/AddOns/Status/Updates#Exec_Summary “Currently targeting Signing with no pref to turn off in Firefox 47”

more options

You can check the Browser Console (Firefox menu button or Tools > Web Developer; Ctrl+Shift+J) to see if there are error messages about these extensions.