This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I accidentally installed a Beta version of thunderbird that is too buggy for my use, how do I return to the earlier version that I had

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Wayne Mery

more options

Thunderbird setup 42.0b2,exe, which I accidentally installed, is far too buggy for me to be able to use in my daily work. It won't file sent messages correctly, it won't notify me when incoming emails arrive, it downloads emails when I don't want it to do so.

In my windows XP download file I also have Thunderbird setup 38.2.0 exe which had been previously installed in my windows XP system and which worked perfectly before I accidentally installed the Beta version described above over it.

My question: can I reload Thunderbird setup 38.2.0 exe from my download file over this Beta version to get back to where I was before I wrongly installed this Beta version or will this make my problem worse? If I cannot do this, how can I again get a good working, not Beta, version of Thunderbird installed. My system is an emachine with windows XP.

I am a real fan of Mozilla and have used both Thunderbird and Firefox for years without problems except the ones that I cause myself like this one.

Thanks in advance for the help.

Thomas Smith valley@frii.com

Thunderbird setup 42.0b2,exe, which I accidentally installed, is far too buggy for me to be able to use in my daily work. It won't file sent messages correctly, it won't notify me when incoming emails arrive, it downloads emails when I don't want it to do so. In my windows XP download file I also have Thunderbird setup 38.2.0 exe which had been previously installed in my windows XP system and which worked perfectly before I accidentally installed the Beta version described above over it. My question: can I reload Thunderbird setup 38.2.0 exe from my download file over this Beta version to get back to where I was before I wrongly installed this Beta version or will this make my problem worse? If I cannot do this, how can I again get a good working, not Beta, version of Thunderbird installed. My system is an emachine with windows XP. I am a real fan of Mozilla and have used both Thunderbird and Firefox for years without problems except the ones that I cause myself like this one. Thanks in advance for the help. Thomas Smith valley@frii.com

Valittu ratkaisu

ThomasSmith said

Thunderbird setup 42.0b2,exe, which I accidentally installed, is far too buggy for me to be able to use in my daily work. It won't file sent messages correctly, it won't notify me when incoming emails arrive, it downloads emails when I don't want it to do so.

I am surprised to hear this. I'm not aware of beta users having such problems.

ThomasSmith said

In my windows XP download file I also have Thunderbird setup 38.2.0 exe which had been previously installed in my windows XP system and which worked perfectly before I accidentally installed the Beta version described above over it. My question: can I reload Thunderbird setup 38.2.0 exe from my download file over this Beta version to get back to where I was before I wrongly installed this Beta version or will this make my problem worse?

You will want to download 38.5.1 from https://www.mozilla.org/en-US/thunderbird/

Glad to hear you are a fan

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

more options

Valittu ratkaisu

ThomasSmith said

Thunderbird setup 42.0b2,exe, which I accidentally installed, is far too buggy for me to be able to use in my daily work. It won't file sent messages correctly, it won't notify me when incoming emails arrive, it downloads emails when I don't want it to do so.

I am surprised to hear this. I'm not aware of beta users having such problems.

ThomasSmith said

In my windows XP download file I also have Thunderbird setup 38.2.0 exe which had been previously installed in my windows XP system and which worked perfectly before I accidentally installed the Beta version described above over it. My question: can I reload Thunderbird setup 38.2.0 exe from my download file over this Beta version to get back to where I was before I wrongly installed this Beta version or will this make my problem worse?

You will want to download 38.5.1 from https://www.mozilla.org/en-US/thunderbird/

Glad to hear you are a fan