This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

i can't connect to any website without it saying that my connection is not secure, what do i do?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

gmario990
gmario990
more options

I try going to simple websites like google or yahoo, and it always shows that my connection is not secure; Its getting really annoying because i love that browser. I've tried deleting it and downloading it again but it doesn't seem to work. It started after i refreshed firefox. In the picture i tried to open google,yahoo,gmail,hotmail, and bing. But as u can see they all display that "Your connection is not secure."

I try going to simple websites like google or yahoo, and it always shows that my connection is not secure; Its getting really annoying because i love that browser. I've tried deleting it and downloading it again but it doesn't seem to work. It started after i refreshed firefox. In the picture i tried to open google,yahoo,gmail,hotmail, and bing. But as u can see they all display that "Your connection is not secure."

Kaikki vastaukset (2)

Scribe
Scribe
more options

Hi, please see What do the security warning codes mean?.

Also check your antivirus settings: How to troubleshoot security error codes on secure websites.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

If you can't inspect the certificate via Advanced (I Understand the Risks) then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer.