This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Cannot access My Yahoo in Firefox

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja Michelle

Michelle
Michelle
more options

All of a sudden I cannot access the www.my.yahoo.com page in Firefox. I can only access it if I go through Internet Explorer. I get an error message that says: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. However, my cookie settings have not changed. I cleared the cache and even refreshed Firefox but nothing worked.

Any suggestions?? Thanks!

All of a sudden I cannot access the www.my.yahoo.com page in Firefox. I can only access it if I go through Internet Explorer. I get an error message that says: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. However, my cookie settings have not changed. I cleared the cache and even refreshed Firefox but nothing worked. Any suggestions?? Thanks!

Valittu ratkaisu

Hello Michelle, any luck if you clear the cookies also,in case cookies are corrupted ?

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Thank you.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

ideato
ideato
more options

Valittu ratkaisu

Hello Michelle, any luck if you clear the cookies also,in case cookies are corrupted ?

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Thank you.

Michelle
Michelle Kysymyksen kysyjä
more options

Hello ideato,

Thank you so much for solving my problem! Followed your directions and it worked instantly. Many thanks to you!

Cheers, Michelle