This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

When I start Thunderbird, none of my mail accounts are there, and rebuilding the Global Database didn't work.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Zenos

SteveR118
SteveR118
more options

Yesterday I started Tbird and none of my accounts showed up. I can see that the mail folders for the accounts are still present in AppData/Roaming/Tbird/Profiles. Created a new account for one of my web-based email accounts, and now that works, but I still can't get it to find my other accounts. I tried deleting the global-messages-db.sqlite file to get it to rebuild, without success.

Is there a file I can manually edit to point to the existing mail accounts?

Yesterday I started Tbird and none of my accounts showed up. I can see that the mail folders for the accounts are still present in AppData/Roaming/Tbird/Profiles. Created a new account for one of my web-based email accounts, and now that works, but I still can't get it to find my other accounts. I tried deleting the global-messages-db.sqlite file to get it to rebuild, without success. Is there a file I can manually edit to point to the existing mail accounts?

Kaikki vastaukset (1)

Zenos
Zenos
more options

The Global Database tracks email messages, so won't help with the non-display of accounts.

http://kb.mozillazine.org/Recovering_a_missing_profile