This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Why does the email/envelope icon, on the toolbar next to the search, bring up Google Chrome in a new Window?

  • 3 vastausta
  • 4 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja LawDown

more options

When I click on the email/envelope icon on my toolbar/customized Google Chrome pops up in a new Window?

When I click on the email/envelope icon on my toolbar/customized Google Chrome pops up in a new Window?
Liitetyt ruutukaappaukset

Valittu ratkaisu

Thank you. I had to remove the envelope/email icon because it continues to bring up Google Chrome. However, I was able to get the send icon to use gmail rather than yahoo. Thanks so much for responding:)

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (3)

more options

Hey there mlclow and welcome to the Mozilla support forums.

Please Disregard my earlier post.

It would appear that you have set up your mail extension to open Google Chrome rather than an email application.

You can set it to reopen a mail application that you download from your windows Appstore or you can just remove it from your browser by right-clicking on the icon and clicking customize.

Hope this helps Brad

Muokattu , muokkaaja Bradforth

more options

Valittu ratkaisu

Thank you. I had to remove the envelope/email icon because it continues to bring up Google Chrome. However, I was able to get the send icon to use gmail rather than yahoo. Thanks so much for responding:)

more options

I removed the envelope also, but how were you able to get the send icon when reinstalled to use an email program and not bring up Chrome?