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with upgrade, lost folders I filed emails into

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  • Viimeisin kirjoittaja christ1

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With an upgrade to thunderbird, My inbox and trash folders remained, but other folders in which I file previous emails by subject matter disappeared. Several of the folder names were still there, but now empty. Other folders vanished, but did not reappear empty. How can I recover these? Assuming I can recover, how can I save these emails to another hard drive so they wouldn't be lost again?

With an upgrade to thunderbird, My inbox and trash folders remained, but other folders in which I file previous emails by subject matter disappeared. Several of the folder names were still there, but now empty. Other folders vanished, but did not reappear empty. How can I recover these? Assuming I can recover, how can I save these emails to another hard drive so they wouldn't be lost again?

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