This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox crashes

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja FredMcD

georgenbettye
georgenbettye
more options

Get messages over and over. Freezes/have to sign out. Get the following message over and over

A script on this page may be busy, or it may have stopped responding. You can stop the script in the debugger, or let the script continue.

Whatever I do, have to sign out and come back in. It continually freezes up or crashes.

Get messages over and over. Freezes/have to sign out. Get the following message over and over A script on this page may be busy, or it may have stopped responding. You can stop the script in the debugger, or let the script continue. Whatever I do, have to sign out and come back in. It continually freezes up or crashes.

Kaikki vastaukset (2)

Scott
Scott
more options

I think the first step is to try running Firefox in Safe Mode. This will hopefully narrow the problem down to something in your default Firefox profile, such as a misbehaving extension.

Diagnose Firefox issues using Troubleshoot Mode

If everything works nicely in Safe Mode, then you could try refreshing Firefox (extensions and themes will be removed and your preferences will be reset if you do this), or start working through your extensions to see which of them could be causing the problems.

Reset Firefox preferences to troubleshoot and fix problems

FredMcD
FredMcD
more options

I agree with Safe Mode.

Also, what is the full error message?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!