This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

"Internet speed utility" is trying to take over Firefox home page. Asks to divert to previous home page

  • 2 vastausta
  • 3 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja vxpigna

more options

I clicked on www.internetspeedutility.net, to test the speed of my internet. When I did that it changed my Firefox Home Page to Internet speed utility. After I changed the home page back to the Firefox home page, I get a window popping up stating that my home page is changed by another application. It gives me an option to select previous home page or to continue to new home page. The window is popping up every time I load Firefox. How do I get rid of the "internet speed utility"  ???

I clicked on www.internetspeedutility.net, to test the speed of my internet. When I did that it changed my Firefox Home Page to Internet speed utility. After I changed the home page back to the Firefox home page, I get a window popping up stating that my home page is changed by another application. It gives me an option to select previous home page or to continue to new home page. The window is popping up every time I load Firefox. How do I get rid of the "internet speed utility" ???

Valittu ratkaisu

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page

Lue tämä vastaus kontekstissaan 👍 4

Kaikki vastaukset (2)

more options

Valittu ratkaisu

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page

more options

Thanks for the quick reply to my problem. It fixed my problem.