This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

2 emails in sent folder instead of 1

  • 3 vastausta
  • 6 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja christ1

floatingboater
floatingboater
more options

Every time I send an email I get 2 copies of it saved in my sent folder even though only 1 has been sent and received by the recipient. Is this normal and can it be changed?

Regards. F

Every time I send an email I get 2 copies of it saved in my sent folder even though only 1 has been sent and received by the recipient. Is this normal and can it be changed? Regards. F

Valittu ratkaisu

Disable the option to place a copy of the sent message into the Sent folder in your Thunderbird account settings.

Lue tämä vastaus kontekstissaan 👍 7

Kaikki vastaukset (3)

christ1
christ1
  • Top 25 Contributor
more options

Valittu ratkaisu

Disable the option to place a copy of the sent message into the Sent folder in your Thunderbird account settings.

Gnosos
Gnosos
more options

The solution of disabling the option to place a copy does not solve this problem for me. I use 4 email accounts, all of them iMap. On one of them I have a folder/subfolder hierarchy of: <account>/<home>/Email 2017/Sent 2017. I want copies of sent messages from all four accounts to be stored in this folder, and ONLY this folder.

To implement this, for each account I originally checked the place-a-copy-in box, and for "Other:" set the path to the Sent 2017 subfolder. This does put a copy there, but a duplicate copy is being put in the Sent folder of the sending account. THIS is the behavior I want to turn off.

Disabling the place-a-copy option turns off storing the message in the Sent 2017 folder. How does one disable storing the message in the sending account's Sent folder instead?

christ1
christ1
  • Top 25 Contributor
more options

Gnosos,

You're posting to a topic marked as 'Solved'. Please start a new topic for your problem. https://support.mozilla.org/questions/new