This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

firefox crashes with windows 10

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 11 näyttöä
  • Viimeisin kirjoittaja cor-el

openprojc
openprojc
more options

it seems to take a few minutes but it seems to crash several times an hour

bp-f7d5bcb5-816d-4a63-8a92-42dd72161213 12/12/2016 4:26 PM dee8d556-05a3-40eb-9d0d-9c3eb4790f18 11/18/2016 7:12 AM a0c4892e-f78b-40b4-b124-5c6ecc71d0d0 11/15/2016 1:09 PM e2a5eff1-032d-4a78-8e22-366d05eb3f88 11/15/2016 1:09 PM 3fccd3d2-10e4-42b6-9063-af7014d8587c 10/2/2016 9:09 AM 3a6b4ba3-0a13-48fc-83dd-2e7b9a9a18d4 6/22/2016 11:40 AM bp-f0160c0f-0831-4f43-bc13-a983b2160616 6/16/2016 4:12 PM

here are the latest crash reports

it seems to take a few minutes but it seems to crash several times an hour bp-f7d5bcb5-816d-4a63-8a92-42dd72161213 12/12/2016 4:26 PM dee8d556-05a3-40eb-9d0d-9c3eb4790f18 11/18/2016 7:12 AM a0c4892e-f78b-40b4-b124-5c6ecc71d0d0 11/15/2016 1:09 PM e2a5eff1-032d-4a78-8e22-366d05eb3f88 11/15/2016 1:09 PM 3fccd3d2-10e4-42b6-9063-af7014d8587c 10/2/2016 9:09 AM 3a6b4ba3-0a13-48fc-83dd-2e7b9a9a18d4 6/22/2016 11:40 AM bp-f0160c0f-0831-4f43-bc13-a983b2160616 6/16/2016 4:12 PM here are the latest crash reports

Kaikki vastaukset (2)

FredMcD
FredMcD
more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Product Firefox Release Channel release Version 46.0.1 Build ID 20160502172042 OS Windows 10 OS Version 10.0.14393

Your System Details shows you are using Firefox 50.0 Did you just do an update? Any crash with v50 ? +++++++++++++++++++++++++++++++++++++++++++ bp-f7d5bcb5-816d-4a63-8a92-42dd72161213 Signature: OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::MovableCellHasher<T>::hash

Date Processed 2016-12-13

DropboxExt.3.0.dll = Dropbox

This is for Sumo's Related Bugs 1260785 RESOLVED FIXED crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::MovableCellHasher<T>::hash

I called for more help


Edit: Some of your crash reports weren’t sent to the Mozilla Servers.

Muokattu , muokkaaja FredMcD

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Those are older crash reports that wouldn't apply to your current problem. The most recent is about 46.0.1 and you currently have 50.1.0

  • Firefox 46.0.1 Crash Report [@ OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::MovableCellHasher<T>::hash ]

If there aren't more recent crash reports available then it looks that the crash doesn't create a report.

Are you sure this is a crash (i.e. do you see the crash reporter window) or does Firefox just close unexpectedly?