Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Emails print tiny

Lannoye
Lannoye
more options

When printing emails from hotmail font size is tiny. This just happened last week. Doesn't happen with Chrome or Edge or IE. Tried changing settings in hotmail and firefox.. Tried the "-1" setting, didn't work (was already set to -1). Print outs from hotmail emails were fine til last week in Firefox. Very frustrating for a business that needs this function.

Please let me know if there's a fix I can do or a fix coming soon from Mozilla.

Thank you,

Herman

When printing emails from hotmail font size is tiny. This just happened last week. Doesn't happen with Chrome or Edge or IE. Tried changing settings in hotmail and firefox.. Tried the "-1" setting, didn't work (was already set to -1). Print outs from hotmail emails were fine til last week in Firefox. Very frustrating for a business that needs this function. Please let me know if there's a fix I can do or a fix coming soon from Mozilla. Thank you, Herman

Kaikki vastaukset (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Herman, normally when you choose Print from the message menu or click the printer icon, the Hotmail (https://outlook.live.com/owa/) site launches a separate window with a print-optimized version of the message. Are you getting that?

A little while ago, a user reported getting a completely different display, which displayed the supposedly printable message in the main window. That one printed too small. Does that sound like the problem you're having? As a workaround, you can open the message in a new window and then select print. Sorry for the extra step.

Muokattu , muokkaaja jscher2000 - Support Volunteer