Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

If you search for HTML5 test you will find several sites that show browser won't play video XP-SP3 ESR 52.1.2? Chrome works.

  • 9 vastausta
  • 3 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja FFsurfer

more options

I have two windows computers running Winx-Pro-SP3 and FF ESR 52.1.2. Both have trouble playing videos from certain sites however these same sites work with Google Chrome. Also these Videos played with earlier versions of FF. Typical message which has been a topic multiple time previously is 'No Video with supported format and MIMI type found'. If you download the video local player plays the file. Search for HTML5 test video and you will find a sample or refer to these two sites; http://www.divx.com/en/html5-test http://www.sydneyswans.com.au/ (pick any of the videos. (Please don't ask me to upgrade my OS, I am on latest FF ESR release. My event logs are clean and have no other issues).

I have two windows computers running Winx-Pro-SP3 and FF ESR 52.1.2. Both have trouble playing videos from certain sites however these same sites work with Google Chrome. Also these Videos played with earlier versions of FF. Typical message which has been a topic multiple time previously is 'No Video with supported format and MIMI type found'. If you download the video local player plays the file. Search for HTML5 test video and you will find a sample or refer to these two sites; http://www.divx.com/en/html5-test http://www.sydneyswans.com.au/ (pick any of the videos. (Please don't ask me to upgrade my OS, I am on latest FF ESR release. My event logs are clean and have no other issues).

Kaikki vastaukset (9)

more options

Firefox requires native OS support to play MP4 files with the HTML5 media player. On Windows XP this support is missing, so this won't work with Firefox.

You can try if the solution listed here still works for you.

more options

Hi cor-el. Thanks for your previous response. I got a bit lost with the size of your reference thread however have tried the following without success;

media.gmp-eme-adobe.forcevisible true media.gmp-eme-adobe.enabled true media.gmp.decoder.enabled true media.gmp.eme.enabled true

My plugins list includes Adobe flash v25.0.0.171 and OpenH264 Video Codec provided by Cisco Systems v1.6.

If I have missed a step please advise. Thanks.

more options

OpenH264 Video Codec provided by Cisco Systems v1.6 is specifically for the Pocket feature, does nothing for HTML5 media files.

more options

Try this Firefox 52 ESR: media.gmp-eme-adobe.enabled = true media.gmp-eme-adobe.forceSupported = true (49+) media.gmp-eme-adobe.forcevisible = true (only needed for 45-48) media.gmp-eme-adobe.visible = true (49+) media.gmp.decoder.enabled = true media.eme.enabled = true Modify media.gmp-manager.url : change %VERSION% to 51.0 (use 46.0 for Firefox 45)

For users of Firefox 52.xx ESR you need to remove the Primetime plugin if it is currently loaded. You can delete the gmp folders (gmp and gmp-gmpopenh264) in the profile folder.

Change the %VERSION% part in media.gmp-manager.url to 51.0, otherwise Primetime plugin will not be loaded.

https://aus5.mozilla.org/update/3/GMP/%VERSION%/%BUILD_ID%/%BUILD_TARGET%/%LOCALE%/%CHANNEL%/%OS_VERSION%/%DISTRIBUTION%/%DISTRIBUTION_VERSION%/update.xml

Change only the part in bold to 51.0 - just like:

https://aus5.mozilla.org/update/3/GMP/51.0/%BUILD_ID%/%BUILD_TARGET%/%LOCALE%/%CHANNEL%/% OS_VERSION%/%DISTRIBUTION%/%DISTRIBUTION_VERSION%/update.xml

Muokattu , muokkaaja cor-el

more options

I deactivated the Cisco plugin I mentioned previously and followed instructions then closed/opened FF but I have no Prime time codec loaded that I can see. What label will this have if it is loaded? I notice a new folder has been created gmp\WINNT_x86-msvc but it is empty. Any further suggestions appreciated.

more options

Did you check out the last page(s) in the thread?

For Firefox 52 ESR, see also:

If you still have problems then try to ask advice there.

You can try to use the Live Http Headers extension to see if you can catch the server response. Firefox would normally try to fetch/update the OpenH264 file if you toggle DRM off/on in "Options/Preferences -> Content".

more options

I have reached the limit of my capabilities here. This article suggests prime time is no longer used? http://www.tec.tecno.id/news/Firefox-52:-Mozilla-disables-Adobe-Primetime-CDM-Plugin

more options

That is article about the default in Firefox 52. That is why you need to set some prefs to true on the about:config page to enable this plugin.

Firefox should use the OpenH264 plugin with the pref changes proposed in the above posted article.

more options

(thanks to all for input).

media.gmp-eme-adobe.visible true media.gmp-eme-adobe.enabled true https://aus5.mozilla.org/update/3/GMP/51.0/%BUILD_ID%/%BUILD_TARGET%/%LOCALE%/%CHANNEL%/%OS_VERSION%/%DISTRIBUTION%/%DISTRIBUTION_VERSION%/update.xml I reactivated Cisco H264 plugin and updated, the gmp\WINNT_x86-msvc is now occupied. I don't understand the Prime time plugin, it is not in my list.