This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Import wizard is not working

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja pamriney

more options

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Valittu ratkaisu

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Valittu ratkaisu

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

more options

I tried this and it still did not work.

more options

When I checked to import only address book and emails, it worked. Thank you.