This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I recently installed Win 8.1. How do I get back my previous menu’s, bookmarks, etc?

more options

Before I re-formatted my PC, I copied the %appdata%\Mozilla folder to an external hard-drive. Afetr installing W8.1, and re-installing Firefox, I copied the Mozilla folder back into %appdata%, thinking the profile would bring back my menu's and bookmarks. It didn't. There are no menu's or bookmarks showing.

Before I re-formatted my PC, I copied the %appdata%\Mozilla folder to an external hard-drive. Afetr installing W8.1, and re-installing Firefox, I copied the Mozilla folder back into %appdata%, thinking the profile would bring back my menu's and bookmarks. It didn't. There are no menu's or bookmarks showing.

Valittu ratkaisu

Is Firefox using ANY of the data from your previous profile? In other words, do you just need to turn a couple of "bars" back on, or do you also need the actual bookmarks.

As a test, you can type some of the title or URL or a bookmarked page into the address bar and see whether it shows up as a match in the autocomplete drop-down panel.

If you have the data, to show the bars

To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

To turn on the Menu Bar, Bookmarks Toolbar, or other bars, click it on the list.

If you do not have the data

These two need to be in sync:

%appdata%\Mozilla\Firefox\profiles.ini => profile path must match:

%appdata%\Mozilla\Firefox\Profiles\abcd1234.oldfolder

If Firefox created and is using a new profile folder, it may be persuaded to use the old profile folder either by renaming the folders so Firefox thinks the old folder is the new one, or by editing the profiles.ini file to correct the path to the old profile folder name. It sounds as though you are comfortable with file/folder operations, but let us know if you want detailed steps.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Do you remember the name of the original profile?

Type about:profiles<enter> in the address bar. Is it there?

more options

No, I don’t remember, but the menu& bookmarks have now appeared, I don’t know why! So, all is OK now.

more options

Valittu ratkaisu

Is Firefox using ANY of the data from your previous profile? In other words, do you just need to turn a couple of "bars" back on, or do you also need the actual bookmarks.

As a test, you can type some of the title or URL or a bookmarked page into the address bar and see whether it shows up as a match in the autocomplete drop-down panel.

If you have the data, to show the bars

To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

To turn on the Menu Bar, Bookmarks Toolbar, or other bars, click it on the list.

If you do not have the data

These two need to be in sync:

%appdata%\Mozilla\Firefox\profiles.ini => profile path must match:

%appdata%\Mozilla\Firefox\Profiles\abcd1234.oldfolder

If Firefox created and is using a new profile folder, it may be persuaded to use the old profile folder either by renaming the folders so Firefox thinks the old folder is the new one, or by editing the profiles.ini file to correct the path to the old profile folder name. It sounds as though you are comfortable with file/folder operations, but let us know if you want detailed steps.