We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox ESR 52.3.0 and Firefox Android did only sync once, 8 days ago. Why?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja vps2017

vps2017
vps2017
more options

I have had Firefox for years in linux, currently Debian Jessie. 8 days ago I installed Firefox for Android to my phone running Marshmallow. After installing I've created a Firefox Sync account on linux and logged into it from Android. All the bookmarks got transferred to Android just fine. There was nothing to sync back because installation on Android was new.

Since then (8 days ago), both devices report that they are connected to the Sync account. But nothing is synced. Both devices report that there are 2 devices but that the other device wasn't online for 8 days. And I've got mails that I only connected one device (but as I said, the account shows two devices connected on both platforms).

What's the problem? I will update to Debian Stretch soon, will a new desktop Firefox fix the thing automatically?

Confused, 

 vps2017
I have had Firefox for years in linux, currently Debian Jessie. 8 days ago I installed Firefox for Android to my phone running Marshmallow. After installing I've created a Firefox Sync account on linux and logged into it from Android. All the bookmarks got transferred to Android just fine. There was nothing to sync back because installation on Android was new. Since then (8 days ago), both devices report that they are connected to the Sync account. But nothing is synced. Both devices report that there are 2 devices but that the other device wasn't online for 8 days. And I've got mails that I only connected one device (but as I said, the account shows two devices connected on both platforms). What's the problem? I will update to Debian Stretch soon, will a new desktop Firefox fix the thing automatically? Confused, vps2017

Valittu ratkaisu

Try creating a new Firefox Account with a different email address.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

the-edmeister
the-edmeister
  • Moderator
more options

Valittu ratkaisu

Try creating a new Firefox Account with a different email address.

vps2017
vps2017 Kysymyksen kysyjä
more options

Last sunday, I signed out the old account and created a new one, this time via Firefox on Android. Connected Firefox for linux directly afterwards. As far as I can see everything works now.

Thank you for your help!