This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

TB not responding seecting multiple messages

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja alextrov

alextrov
alextrov
more options

Hi all, looked around but did not find the exact issue. I often need to perform actions on many messages in a folder (move, delete etc). Just the act to select many messages (ctrl-A or Shift-Mouse Left button) brings TB to go in "not responding". The time waiting is proportional to the number of messages selected (hundreds or even thousands) Selecting few messages makes the waiting marginal. The issue is the visualization of the messages list preview in the preview pane, hiding the preview pane the selection is very fast. It happens also in folders with relatively few messages (tens). It does not happen on a laptop using the same messages environment. I tried in safe mode, no add-ons etc etc nothing changes this behavior I have no AV running. Windows 10, TB 52.3 What else can i try?

Thanks in advance,

Alex

Hi all, looked around but did not find the exact issue. I often need to perform actions on many messages in a folder (move, delete etc). Just the act to select many messages (ctrl-A or Shift-Mouse Left button) brings TB to go in "not responding". The time waiting is proportional to the number of messages selected (hundreds or even thousands) Selecting few messages makes the waiting marginal. The issue is the visualization of the messages list preview in the preview pane, hiding the preview pane the selection is very fast. It happens also in folders with relatively few messages (tens). It does not happen on a laptop using the same messages environment. I tried in safe mode, no add-ons etc etc nothing changes this behavior I have no AV running. Windows 10, TB 52.3 What else can i try? Thanks in advance, Alex

Kaikki vastaukset (1)

alextrov
alextrov Kysymyksen kysyjä
more options

Just to clarify... the not responding is on the Selection action, not on the following move or delete action as i saw on other questions here. Those actions are relatively fast anyway.

Muokattu , muokkaaja alextrov