Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

How do I stop this?

  • 3 vastausta
  • 5 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Paul

more options

Updated to version 56.0 and now every time I open FF for the 1st time after booting up my PC i get the following screen. This happens instead of FF going to my homepage. Thanks

Updated to version 56.0 and now every time I open FF for the 1st time after booting up my PC i get the following screen. This happens instead of FF going to my homepage. Thanks
Liitetyt ruutukaappaukset

Valittu ratkaisu

Hi

We believe that this issue may be caused by Ccleaner altering or deleting your Firefox session information.

If you go into the Ccleaner settings and exclude Firefox session information from being included when Ccleaner is run, it should stop this issue from happening.

If you are wanting to remove the browsing history when you leave Firefox, this article should help.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Hi

Do you have Ccleaner installed?

more options

Yes, use it regularly. This screen has never been an issue until updating to version 56.0

more options

Valittu ratkaisu

Hi

We believe that this issue may be caused by Ccleaner altering or deleting your Firefox session information.

If you go into the Ccleaner settings and exclude Firefox session information from being included when Ccleaner is run, it should stop this issue from happening.

If you are wanting to remove the browsing history when you leave Firefox, this article should help.