This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can I sync my bookmarks form the old Firefox to the new?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja the-edmeister

AlexanderDragon
AlexanderDragon
more options

I was prompted to download the new version of Firefox but now that I did all my bookmarks are gone. Is there a way to get back to the old one long enough to pull all my bookmarks or another way to retrieve them?

I was prompted to download the new version of Firefox but now that I did all my bookmarks are gone. Is there a way to get back to the old one long enough to pull all my bookmarks or another way to retrieve them?

Kaikki vastaukset (2)

Shadow110
Shadow110
more options

No, maybe possible to get them, maybe not. Info plus how to and if have issues recovering from the your Profile we can try to help further. If your bookmarks are on another computer/phone do not sync until make a backup to HTML then have a long, long time. Try : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data and https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks and https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile and https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible and need to learn this one for Export and other import and your set. https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/import-bookmarks-html-file

Please let us know if this solved your issue or if need further assistance.

the-edmeister
the-edmeister
  • Moderator
more options

Are you sure that your bookmarks are really gone?

The main bookmarks button for a menu drop-down in Firefox 57 is truncated and doesn't show any bookmarks folders, just Recent Highlights. There is also a multiple panel slider menu setup that is operated by the > & < (arrows) for the menu items to view the various menu for each menu item that appears.

Very different from previous versions - but that can easily be corrected.

Open the Bookmarks Sidebar using {Ctrl + B} or via the Show Sidebars button and see if your bookmarks are there. Or you can hit the Alt key to open the Menu Bar and use the Bookmarks menu there to see if your bookmarks are there.

To "restore" the previous type of Bookmarks drop-down menu see this support article. https://support.mozilla.org/en-US/kb/bookmarks-firefox#w_how-do-i-add-the-bookmarks-menu-button-to-the-toolbar Or if you are familiar with using the Customize feature for the Toolbars, open it and drag the Bookmarks Menu button to the Toolbar. That button has a Star above a "tray.