This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Why does my emails stop loading at 59 when there are 330 to load

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 19 näyttöä
  • Viimeisin kirjoittaja TMR25

more options

Just downloaded thunderbird as email client to receive my emails. I have set up addresses for all the family. All are working fine apart from one. When I set the email address up, it starts to receive the emails fine( should be loading 330+ emails) but it stops at 59. I have tried closing the email account and setting it up again but same thing happens. What I have noticed is that when I click on any of the other addresses and press new emails they all load up fine, this email address there is no acknowledgement at all.

Just downloaded thunderbird as email client to receive my emails. I have set up addresses for all the family. All are working fine apart from one. When I set the email address up, it starts to receive the emails fine( should be loading 330+ emails) but it stops at 59. I have tried closing the email account and setting it up again but same thing happens. What I have noticed is that when I click on any of the other addresses and press new emails they all load up fine, this email address there is no acknowledgement at all.

Valittu ratkaisu

It could be that message 60 is corrupted and blocking the download of the others. If you access the account through webmail and delete the offending message, this often breaks up the ice jam.

https://support.mozilla.org/en-US/questions/1158670

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

more options

Valittu ratkaisu

It could be that message 60 is corrupted and blocking the download of the others. If you access the account through webmail and delete the offending message, this often breaks up the ice jam.

https://support.mozilla.org/en-US/questions/1158670

more options

Thank you for your response. It worked! I had to find several spam emails but once deleted, everything downloaded. Once again,thank you.