This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Font on certain pages looking really weird

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja user1456708

more options

Basically, the fonts on some pages are looking really weird for me. I have no idea what is causing this, as the pages it is happening in seems to be simply random. Some that I've noticed it happening in are Wikia, Disquis comments sections(not the articles of the comments) the and Ebay. I've attached some picture of Wikia, and below are links to some other cases, any idea what is causing this? https://puu.sh/AGfd8/17e252eda9.png https://puu.sh/AGff9/8680c81244.png

Basically, the fonts on some pages are looking really weird for me. I have no idea what is causing this, as the pages it is happening in seems to be simply random. Some that I've noticed it happening in are Wikia, Disquis comments sections(not the articles of the comments) the and Ebay. I've attached some picture of Wikia, and below are links to some other cases, any idea what is causing this? https://puu.sh/AGfd8/17e252eda9.png https://puu.sh/AGff9/8680c81244.png

Kaikki vastaukset (3)

more options

Hi, the sites you mentioned and Disqus default to Helvetica Neue font if it is found in your system. Perhaps it is then a problem with the particular font. Helvetica Neue is not included in Windows by default. You can

  1. uninstall the font in your system. EDIT. Uninstall "Helvetica" as well if uninstalling Helvetica Neue isn't good enough. Many sites, some of the ones you mentioned too, default to Helvetica if Helvetica Neue is unavailable. Helvetica isn't included in Windows by default either.
  2. or create a rule for Firefox to render Helvetica Neue as some other font, for example Arial.

To uninstall the font, read this.

To keep the font but use Arial instead in Firefox, create a userContent.css file as instructed here.

Copy this content to the file (taken from here):

@font-face { font-family: 'helvetica neue'; src: local('Arial'); }
@font-face { font-family: 'helvetica neue'; font-weight:bold; src: local('Arial'); }
@font-face { font-family: 'helvetica'; src: local('Arial'); }
@font-face { font-family: 'helvetica'; font-weight:bold; src: local('Arial'); }
@font-face { font-family: 'HelveticaNeue-Light'; src: local('Arial'); }
@font-face { font-family: 'Helvetica Neue Light'; src: local('Arial'); }

Save and restart Firefox.

(If you have further questions, Finnish is ok, if you prefer.)

Muokattu , muokkaaja user1456708

more options

Thanks, replacing the font with Arial worked. I tried uninstalling and re-installing Helvetica, but that wasn't doing anything.

more options

Ok. I suppose uninstalling needs to be followed by clearing the font cache and rebooting the system. However, the end result for Firefox would be about the same, with the difference that with the replacement trick, Arial is always used when Helvetica Neue or Helvetica is a website's default, whereas after uninstalling Helvetica Neue and Helvetica, Arial might not always be the first alternative on such websites.