This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

i cant log in nor sync my firefox account

  • 6 vastausta
  • 2 henkilöllä on sama ongelma
  • 25 näyttöä
  • Viimeisin kirjoittaja nitinm01

ngwp
ngwp
more options

I cant log in nor sync my firefox account. i have tried to refresh firefox to no avail.

i am using a new laptop with Windows 10.

Each time prompted " Unexpected error "

I cant log in nor sync my firefox account. i have tried to refresh firefox to no avail. i am using a new laptop with Windows 10. Each time prompted " Unexpected error "

Kaikki vastaukset (6)

McCoy
McCoy
more options

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

ngwp
ngwp Kysymyksen kysyjä
more options

What is the expected downtime?

nitinm01
nitinm01
more options

Same issue with me on Android

McCoy
McCoy
more options

I said I've called for help, but : we're dealing with different time zones and it's weekend - it may take a while, so please hang in there.

McCoy
McCoy
more options

Things should be back to normal now   -   would you try again please  ?

nitinm01
nitinm01
more options

Thanks. I'm able to login and sync now.