We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

when trying to attach a document the window to choose the document freezes

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 12 näyttöä
  • Viimeisin kirjoittaja Wayne Mery

kimberlyf
kimberlyf
more options

I have just updated my apple to mojave and ever since then 9 out of 10 times when trying to attach a document or picture I am unable to select it. The screen just freezes and all I can do is 'maybe' move the window around. I have tried to download the latest version of Thunderbird. Sometimes it indicates that the latest version is installed and others (when I go to Thunderbird and hit 'about thunderbird' it will indicate the out of date version) What am I doing wrong?

I have just updated my apple to mojave and ever since then 9 out of 10 times when trying to attach a document or picture I am unable to select it. The screen just freezes and all I can do is 'maybe' move the window around. I have tried to download the latest version of Thunderbird. Sometimes it indicates that the latest version is installed and others (when I go to Thunderbird and hit 'about thunderbird' it will indicate the out of date version) What am I doing wrong?

Kaikki vastaukset (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

This should be fixed in version 60, which you can get from https://getthunderbird.com

Can you confirm it is fixed?