This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

All bookmarks including the backup's are deleted FF 63.0/64bit after restart of pc

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

Yesterday 29-10-2018 after startup all FF bookmarks were gone, I checked the backup's folder, there was only one profile and the backup's folder did not contain backup's. So I started from scratch yesterday, but today those bookmarks were deleted again. The only bookmarks that show up are the standard ones. This time the restore function showed the backup from yesterday, but after importing that it appeared to be empty.

Yesterday 29-10-2018 after startup all FF bookmarks were gone, I checked the backup's folder, there was only one profile and the backup's folder did not contain backup's. So I started from scratch yesterday, but today those bookmarks were deleted again. The only bookmarks that show up are the standard ones. This time the restore function showed the backup from yesterday, but after importing that it appeared to be empty.

Kaikki vastaukset (1)

more options

Are you still using the same profile?

You can check in Windows Explorer if there is a previous version of the places.sqlite file available or backups in the bookmarkbackups folder.

You can look at this utility to browse System Restore points.