This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

firefox does not run platform version 64.0 is not compatible with minversion 63.03 max version 63.03

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja FredMcD

more options

Can't run firefox today. I get the following pop up message platform version 64.0 is not compatible with minversion 63.03 max version 63.03

FIrefox was running fine yesterday.

Can't find a solution for this problem on forum. How can I sort this out?

Can't run firefox today. I get the following pop up message platform version 64.0 is not compatible with minversion 63.03 max version 63.03 FIrefox was running fine yesterday. Can't find a solution for this problem on forum. How can I sort this out?

Kaikki vastaukset (1)

more options

It looks like you are running Windows 10.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia