This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

cant unblock cookies did all that the articlwe said still being blocked

  • 6 vastausta
  • 1 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja refishman

more options

tring to get into bank billpay keeps saying cookies are being blocked, read article on unblocking cookies and did all that it said , but site still says browser is still blocking cookies

tring to get into bank billpay keeps saying cookies are being blocked, read article on unblocking cookies and did all that it said , but site still says browser is still blocking cookies

Valittu ratkaisu

I did figure this out I have ghostery on my browser, and even though I had it as a trusted site it was still blocking my cookies so I paused ghostery and that is what fixed the problem.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (6)

more options

Hello refishman,

When you say that you've done everything suggested in the article,
I assume that you're talking about this :

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them  ?

Would you try this please :

When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar.

Then click on the little black arrow on the dropdown and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Set Cookies". Uncheck "Use Default" and check "Allow".

Then close and restart Firefox.

Does that work  ?

more options

Did that it said allowed default unchecked,would a vpn stop cookies?

more options

Valittu ratkaisu

I did figure this out I have ghostery on my browser, and even though I had it as a trusted site it was still blocking my cookies so I paused ghostery and that is what fixed the problem.

more options

refishman said

Did that it said allowed default unchecked,would a vpn stop cookies?

Would you please take a look at this article (you'll have to scroll down a bit) :

https://blog.mozilla.org/firefox/the-different-types-of-privacy-protection/


Let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

more options

And while I was typing my last post, you figured it out
by yourself ....

Well done  !

more options

dear sir have figured it out ghostery was blocking them paused ghostery that fixed the problem thank for help though