This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox browser is unable to browse (connect to websites) after latest January 2019 Norton security update is actioned d

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja FredMcD

wonderage
wonderage
more options

(Todays date 23 january 2019)..

The latest Norton Security update appears to be stopping Firefox from working...Browser opens.. but wont connect to any weblink... If I re-image my hard drive ...to a state it was earlier in week then the firefox browser works fine...

The re-imaged harddrive is up to date with operating system and Firefox browser updates...The only update I require after re-imaging drive is Norton...However...as soon as norton finishes the latest update, the Firefox browser stops working..?

Would be Grateful for any help

Steve

(Todays date 23 january 2019).. The latest Norton Security update appears to be stopping Firefox from working...Browser opens.. but wont connect to any weblink... If I re-image my hard drive ...to a state it was earlier in week then the firefox browser works fine... The re-imaged harddrive is up to date with operating system and Firefox browser updates...The only update I require after re-imaging drive is Norton...However...as soon as norton finishes the latest update, the Firefox browser stops working..? Would be Grateful for any help Steve

Kaikki vastaukset (2)

user633449
user633449
more options

I'd strongly suggest uninstalling Norton and using Microsoft Security Essentials. Norton is well known to cause many issues and doesn't provide any protection better than Microsoft Security Essentials.

FredMcD
FredMcD
more options

Try contacting https://support.norton.com

http://community.norton.com/