Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Thunderbird makes new folders without authorization (using pipe symbol)

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja sfhowes

more options

Hello, I was playing around with new message filters and reorganizing my messages. After making a new filter thunderbird started making new folders that I've previously deleted. Now I can't delete them, because after opening thunderbird folders still exist and even more, they multiply. I've tried deleting them, deleting old filters, running without them, making new ones - all to no avail. Did anybody had the same issue?

Hello, I was playing around with new message filters and reorganizing my messages. After making a new filter thunderbird started making new folders that I've previously deleted. Now I can't delete them, because after opening thunderbird folders still exist and even more, they multiply. I've tried deleting them, deleting old filters, running without them, making new ones - all to no avail. Did anybody had the same issue?

Muokattu , muokkaaja Wayne Mery

Kaikki vastaukset (2)

more options

I think the root of your problem is using the pipe character, |, in folder names, which forces TB to create the folders with the 7b62... suffix.

http://kb.mozillazine.org/Folders_disappear_if_they_have_invalid_filename_characters