Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Your Firefox profile cannot be loaded, even after new installation on OS 10.14.3

  • 3 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Amnon

Amnon
Amnon
more options

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the next time it responded with the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." so I had followed all the advice published on the www, but after 2 days, found none of the answers and suggestions is working or is applicable, so I had implemented few removals and new installations of the application - but, always getting the same famos ”Your Firefox profile cannot be loaded. It may be missing or inaccessible." and A Freeze during the "verification of firefox.app" each time, on completely new installation!

In fact, the Firefox/extensions folders were never created on my Mac (On new install, as well) but the application was working for a long time, and there was/is a Mozilla folder which seems to hold my Chrome (add-ons) but no Firefox folder exists on this and my other Mac in the Library/Application Support.

I even removed my Chrome and reinstalled it to see if it can be done, and there was no problem in new Chrome installation - as it is with Firefox 62.0.2

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the next time it responded with the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." so I had followed all the advice published on the www, but after 2 days, found none of the answers and suggestions is working or is applicable, so I had implemented few removals and new installations of the application - but, always getting the same famos ”Your Firefox profile cannot be loaded. It may be missing or inaccessible." and A Freeze during the "verification of firefox.app" each time, on completely new installation! In fact, the Firefox/extensions folders were never created on my Mac (On new install, as well) but the application was working for a long time, and there was/is a Mozilla folder which seems to hold my Chrome (add-ons) but no Firefox folder exists on this and my other Mac in the Library/Application Support. I even removed my Chrome and reinstalled it to see if it can be done, and there was no problem in new Chrome installation - as it is with Firefox 62.0.2

Valittu ratkaisu

See:

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valittu ratkaisu

See:

Amnon
Amnon Kysymyksen kysyjä
more options

Thanks, but: These options do not work, as I said, I have seen this HELP and gave it a try. There are some basic assumptions that this HELP is taking, without offering a way to FIX such BUG. My assumption was, that a new install will work, even after complete Shut Down.

I should add, that on my other (Original) USER Profile on this same computer, Firefox is working OK - but on this second USER Profile which I use more and all the time, the problem was created and still exists.

I have also checked my Apple System (OS) User Profile, and Security set up allowing Firefox (As well as Adobe CS5). As well, I have reinstalled the OS 10.14.3 and ran the Disk First Aid to verify all is well on my computer - and it is. My other web Browsers are also working well (Safari, Opera, Chrome)

I also used TERMINAL with the string "/Applications/Firefox.app/Contents/MacOS/firefox-bin" and it replied that firefox-bin is not found...

Muokattu , muokkaaja Amnon

Amnon
Amnon Kysymyksen kysyjä
more options

I have been able to find and open the original default profile and regain use of my Firefox.