Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

"Open in Conversation" does not work after upgrade from 52.0 to 60.6.1

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja bobor

more options

After upgrading to the latest version of TB (60.6.1) I no longer have the option to open a message in conversation available neither in the "Message" menu (it's greyed out) nor context menu (right click on the given message)(the item is not there at all).

I tried to restart TB in Safe mode, reset the controls to default but none of this worked. Even in safe mode the option is not available. I've also tried to disable and enable threading but to no avail.

Is there a way to get more debugging information why the option is not accessible?

Thanks a lot.

After upgrading to the latest version of TB (60.6.1) I no longer have the option to open a message in conversation available neither in the "Message" menu (it's greyed out) nor context menu (right click on the given message)(the item is not there at all). I tried to restart TB in Safe mode, reset the controls to default but none of this worked. Even in safe mode the option is not available. I've also tried to disable and enable threading but to no avail. Is there a way to get more debugging information why the option is not accessible? Thanks a lot.

Valittu ratkaisu

I found the reason. For some reason 'Global Search and Indexer' was disabled after the upgrade. When I enabled it (Preferences->Advanced->General->Advanced Configuration section) I have the option available and accessible.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

more options

Valittu ratkaisu

I found the reason. For some reason 'Global Search and Indexer' was disabled after the upgrade. When I enabled it (Preferences->Advanced->General->Advanced Configuration section) I have the option available and accessible.