This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Cannot add more than one email

  • 1 vastaus
  • 3 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Chris Ilias

Sadie1957
Sadie1957
more options

I have 3 email addresses but Thunderbird only allows me to enter one. I get an error message saying that the email and password is not correct, when I know that it is. Any ideas!

I have 3 email addresses but Thunderbird only allows me to enter one. I get an error message saying that the email and password is not correct, when I know that it is. Any ideas!

Valittu ratkaisu

Hi Sadie, I assume that you're using Gmail, which uses OAuth2 authentication. Let's try resetting your passwords.

  1. Go to [=] > Options > Options > Security > Passwords, then click Saved Passwords.
  2. Click Show All Passwords and confirm.
  3. Take a screenshot of your passwords as a backup.
  4. Click the Remove All button.
  5. Restart Thunderbird, then enter your passwords when prompted.
Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Valittu ratkaisu

Hi Sadie, I assume that you're using Gmail, which uses OAuth2 authentication. Let's try resetting your passwords.

  1. Go to [=] > Options > Options > Security > Passwords, then click Saved Passwords.
  2. Click Show All Passwords and confirm.
  3. Take a screenshot of your passwords as a backup.
  4. Click the Remove All button.
  5. Restart Thunderbird, then enter your passwords when prompted.