This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

TB on desktop can't connect to pop.att.yahoo.com but laptop can

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja jay46

jay46
jay46
more options

The desktop is Win-7; the laptop is Win-10. But both are running Thunderbird 60.7.2 (32 bit). I have the "server settings" absolutely identical on both computers. But recently (in the last few days) the desktop has gotten worse and worse at retrieving email, whereas the laptop is humming along nicely (as is also "Yahoo mail" on my Android phone).

At this point, the desktop has completely stopped receiving new incoming mail. It just hangs with the bottom taskbar saying "Connected to pop.att.yahoo.com..." and the progress bar scrolling for about 2 minutes.

I have disabled all add-ins (the only one that was ever running was Flash).

I'm using POP3 because I want to have the mail stored locally on my computer. And my file storage on the local computer is currently over 1G, which would exceed AT&T's IMAP storage limit.

The desktop is Win-7; the laptop is Win-10. But both are running Thunderbird 60.7.2 (32 bit). I have the "server settings" absolutely identical on both computers. But recently (in the last few days) the desktop has gotten worse and worse at retrieving email, whereas the laptop is humming along nicely (as is also "Yahoo mail" on my Android phone). At this point, the desktop has completely stopped receiving new incoming mail. It just hangs with the bottom taskbar saying "Connected to pop.att.yahoo.com..." and the progress bar scrolling for about 2 minutes. I have disabled all add-ins (the only one that was ever running was Flash). I'm using POP3 because I want to have the mail stored locally on my computer. And my file storage on the local computer is currently over 1G, which would exceed AT&T's IMAP storage limit.

Valittu ratkaisu

But have you rebooted your computer to ensure Thunderbird actually restarts and is not hung in memory but not visible.

You might also want to look at the password being used by each.

It is also possible that between the three devices you have monopolized all the connections yahoo allow on two of them. Try turning the other two off, preferable for 10 minutes or so to be sure any connections actually time out to be sure they are "dead"

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (3)

jay46
jay46 Kysymyksen kysyjä
more options

Strangely, TB can retrieve email from pop.att.yahoo.com from some accounts, but the one that I use the most is the one that's hung up. I don't know if this is relevant, but I've been cleaning up that account, deleting several thousand very old messages over the last few days. Naturally I've done "Compact Folders".

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valittu ratkaisu

But have you rebooted your computer to ensure Thunderbird actually restarts and is not hung in memory but not visible.

You might also want to look at the password being used by each.

It is also possible that between the three devices you have monopolized all the connections yahoo allow on two of them. Try turning the other two off, preferable for 10 minutes or so to be sure any connections actually time out to be sure they are "dead"

jay46
jay46 Kysymyksen kysyjä
more options

Wow, thanks Matt. Rebooting the computer solved the problem.

I didn't know about Yahoo's limit on the number of simultaneous logins; I'm still getting annoying "connection was reset" errors, but that's probably the explanation. I rarely use the laptop for my email (it's my wife's computer) so I can make the update frequency for my account on that computer much less frequent.  :-)