This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox tab freezes when watching online videos.

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja lazha00

more options

2 Updates ago Firefox was fine now Firefox's tab with video in it crashes. Here is what is happening:

1. Open a website and start streaming a video. 2. I also play World of tanks on my second monitor. 3. After sometime Firefox's Tab where video is playing freezes and the only thing to do is to close it. BUT all other tabs are ok and responsive. I have updated Flash player, but I don't need it to watch videos where I am watching them.

This problem started to occur since about 2 updates ago, I never had such problem before. I tried watching videos on different sites, in Safe Mode, I refreshed the Firefox, I re-installed the Firefox, I updated/uninstalled Adobe Flash, I disabled the Hardware Acceleration, Firefox still freezes. Same problem is happening with Chrome and MS Edge, but for some reason OPERA works fine.

Please help me to troubleshoot this problem.

Thank you.

2 Updates ago Firefox was fine now Firefox's tab with video in it crashes. Here is what is happening: 1. Open a website and start streaming a video. 2. I also play World of tanks on my second monitor. 3. After sometime Firefox's Tab where video is playing freezes and the only thing to do is to close it. BUT all other tabs are ok and responsive. I have updated Flash player, but I don't need it to watch videos where I am watching them. This problem started to occur since about 2 updates ago, I never had such problem before. I tried watching videos on different sites, in Safe Mode, I refreshed the Firefox, I re-installed the Firefox, I updated/uninstalled Adobe Flash, I disabled the Hardware Acceleration, Firefox still freezes. Same problem is happening with Chrome and MS Edge, but for some reason OPERA works fine. Please help me to troubleshoot this problem. Thank you.

Kaikki vastaukset (3)

more options

lazha00 said

I also play World of tanks . . . .

Start the streaming, but leave the browser alone. Is the problem still there?

more options

I don't stream, I just play and watch movies on the second monitor. I tried just having the game idle in the background (minimized) and was just watching a video, the tab still froze. Opera works fine. I am not sure what the problem is.

more options

I have successfully moved to Opera. Wonder if this ever be solved. While waiting for hell to freeze over, i will be on Opera.