This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Can't click on install button for new add-ons or themes, literally nothing happens?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

As the title suggests, whenever I click on "+ install add-on", nothing is happening. No download. No re-direction, nothing. Firefox is on default, as I just downloaded and installed it.

As the title suggests, whenever I click on "+ install add-on", nothing is happening. No download. No re-direction, nothing. Firefox is on default, as I just downloaded and installed it.

Kaikki vastaukset (2)

more options

Hello Oscar,

Would you please take a look at this article; especially the last three items :

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

Does any of it apply to your situation ?

more options

Can you right-click the Install button and possibly download the XPI file (Save Link As) ?